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its ok nw ***: franck has quit IRC ()
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srishti has joined #tikiwiki-monitor amette: ok, cool
any idea on the login problems? srishti: no update from Franck atm amette: ok...
... but it's your SSH-key.. it doesn't work? srishti: it works only for me..not for others who are here in my absence amette: ah, ok, now I understand srishti: thats why i had asked Franck to create a general a/c so that we kn exchange the keys again amette: yeah, I think that's the best solution for now
how do you usually handle it with other customers?
I actually prefer having a VPN and using easy passwords... but here it's not so easy to keep a backdoor open to the setup, in case the VPN dies or such. srishti: a general a/c for all Noc staffs normally amette: ah, ok... and you have a dedicated key for every customer?
or why can't we just take the general key you already use? srishti: yeah, we could do that but first Franck needs to create an a/c. amette: a/c ? (account?) srishti: yes
will tak to Franck again regarding this when he comes online
*talk
it should be settled by tomorrow
was there any issue in the daytime? amette: ok, good stuff :)
no, everything cool so far - we seem to run pretty stable, I think
or, well...
.... depends on what "daytime" is! ;)
during my daytime here, everything was cool :) ***: epeli_e has joined #tikiwiki-monitor srishti: if everything was cool, then cool. I was told that yu talked to Franck regarding something thats why i was asking if there were any issues amette: just last night there was this hanging MySQL-process.. I didn't notice, no one pinged me here, got no e-mail and people couldn't log in to the machines... rather unfortunate! :(
Didn't talk to franck though... srishti: oh ok epeli_e: . ***: marclaporte has joined #tikiwiki-monitor
marclaporte has quit IRC (Connection timed out) franck: amette: hi amette: hi franck :) franck: amette: I think we solved the problem our side amette: cool, ok :) franck: so there should be no more issue logging to the servers amette: so how are we going to proceed?
oh, ok, great :)
how did you do it? franck: well it is a ssh key, so whoever has it can log
so we share it amongst staff amette: ah, ok, so srishti's key became noc's new key? ;) franck: indeed amette: hehe, ok :)
how many people can log in now? are they hanging out here, when they are on duty?
I'll be offline at the weekend, so it's very cool that we found a way now! :) ***: franck_ has joined #tikiwiki-monitor
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