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Recent Bug: - Add sorting of category by text; currently sorting is only done in the category ID in plugin lists - http://dev.tiki.org/item7171-Add-sorting-of-category-by-text-currently-sorting-is-only-done-in-the-category-ID-in-plugin-lists Recent Bug: - Sort by several fields in plugin list - http://dev.tiki.org/item7172-Sort-by-several-fields-in-plugin-list Recent Bug: - Add possibility to get the DISTINCT list of fields of trackers - http://dev.tiki.org/item7173-Add-possibility-to-get-the-DISTINCT-list-of-fields-of-trackers | [11:38] | |
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Marc sent out a reminder about: https://dev.tiki.org/Endangered-features. On of the features is Live Support. Non-functional for many years. There are currently many products that provides similar functionality. All seem to charge. Tiki having a basic Live Support system would have been nice. I assume some of you on this list are in a position where "live support" functionality may be desired. If so, are you using alternative products? | [16:24] | |
jonnyb | Hi arildb | [16:31] | |
arildb | HI jonnyb | [16:31] | |
jonnyb | I think the approach now is to integrate XMPP chat using OpenFire server and converse.js front end (already in Tiki) | [16:32] | |
arildb | ok, I am not familar with that | [16:32] | |
jonnyb | But for another client we've been using tawk.to which is really easy to integrate and has impressive features, and although free isn't open source
| [16:32] | |
arildb | Will this be multi platform? It will have the web page "popup", I assume. The current Live Support communicates via the database, which leads to excessive polling, when the feature is enabled. An alternative is probably better. | [16:34] | |
jonnyb | We're having trouble with standalone clients for Mac and iOS but the others are well covered, and for a live chat scenario you'de be using the converse.js popup mode which yoiu can see on other pages there, e.g. https://wikisuite.chat/About | [16:36] | |
arildb | https://wikisuite.chat/XMPP looks like group chat yes. I am looking for a "popup" on the web page and an on-demand one-on-one chat.
tawk.to may be an alternative, thanks for the tip jonnyb | [16:38] | |
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