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Who | What | When |
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Caarrie|away is now known as Caarrie | [00:37] | |
hrsms | Thanks for the advice. It is currently 32M. Should I expect trouble with the minimum value you recommended? I'm on a shared host, and I don't think they'll agree to increase my limit - but I'll ask. | [00:38] |
luciash | hrsms: it was just a guess, 32M should be fair... can you login via tiki-login.php ?
hrsms: then maybe you can try to enable PHP error reporting on tiki-admin.php?page=general hrsms: and see what the exact problem is | [00:39] |
hrsms | I get redirected to http://www.hrsms.org/home/tiki-login_scr.php which is another blank screen. I haven't changed anything, so it must be my host. My frustration with these people has been growing continuously and when this year's contract is over, I'm moving on (if not sooner). | [00:43] |
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Kimberlee | hrsms> also since your on a shared host... I've run into problems with white pages when I have ran out of disk allocation before on a shared host tiki
that should be something u can check in your cpanel | [00:51] |
hrsms | Thanks, but it's only at 690.89 of 1300 MB.
They reset my file permissions a lot, but I don't see any file permission errors in the system error log. Could I run into a file permission problem without seeing it in the log? | [00:53] |
Kimberlee | np, worth a try for something simple...never works out that way though :-) | [00:55] |
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Kimberlee | do u have shell to run setup.sh?
hiya ricks99 | [00:58] |
ricks99 | hi Kimberlee | [01:00] |
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hrsms | Normally no, but they may have given me access after I complained about something a while back. Problem is I'm not Unix-savy and never figured out how to do it. I'll give it another try though. What does setup.sh do? I think I read about it in a forum - does it prompt you to enter settings or "enter" for defaults? | [01:01] |
Kimberlee | yep | [01:02] |
hrsms | the only thing I see related to "shell" on CPanel is SSH/Shell Access, which doesn't seem to be what I need. I need a system prompt, no? If I have permission, is there a way to do it outside CPanel? | [01:07] |
ricks99 | @hrsms: were u able to run the installer (tiki-install.php)? | [01:09] |
hrsms | Didn't know to try, sorry. This one, at least, does not result in a blank page!! But it tells me I have to remove a 'lock' file in the db folder. I
'll do that now | [01:13] |
ricks99 | is this a new or existing site? if existing be sure NOT to overwrite your existing site db | [01:14] |
hrsms | Existing. When I run the install I get this error: Failed opening required '/home/hrsms/public_html/home/lib/smarty/libs/internals/core.load_plugins.php
the internals directory is empty | [01:17] |
ricks99 | you're missing some files
did you FTP this to your server? | [01:17] |
hrsms | How could that happen? Insecure site and someone deleted them?
No. Installed manually. But the shared host may have moved me to a different server. That's happened before. Could that be it? | [01:18] |
ricks99 | possibly. re-ftp the files from the tiki archive. | [01:19] |
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hrsms | Ummmm... I hate to press my luck asking too many questions. By "tiki archive", do you mean an online source repository, or my own file backups? | [01:20] |
ricks99 | Files from the TIki Archive (.zip or .tar) that you downloaded)
using your FTP client, you should be able to determine which files are missing on your host server, and upload only the missing files | [01:23] |
Tikiwiki|bot | New Forum Posts: Using plugins in a module - http://tikiwiki.org/tiki-view_forum_thread.php?forumId=4&comments_parentId=37788 | [01:28] |
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hrsms | thanks to ricks99, that fixed it. | [04:19] |
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