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hrsms: Thanks for the advice. It is currently 32M. Should I expect trouble with the minimum value you recommended? I'm on a shared host, and I don't think they'll agree to increase my limit - but I'll ask.
luciash: <u>hrsms</u>: it was just a guess, 32M should be fair... can you login via tiki-login.php ?
<br> <u>hrsms</u>: then maybe you can try to enable PHP error reporting on tiki-admin.php?page=general
<br> <u>hrsms</u>: and see what the exact problem is
hrsms: I get redirected to http://www.hrsms.org/home/tiki-login_scr.php which is another blank screen. I haven't changed anything, so it must be my host. My frustration with these people has been growing continuously and when this year's contract is over, I'm moving on (if not sooner).
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Kimberlee: hrsms> also since your on a shared host... I've run into problems with white pages when I have ran out of disk allocation before on a shared host tiki
<br> that should be something u can check in your cpanel
hrsms: Thanks, but it's only at 690.89 of 1300 MB.
<br> They reset my file permissions a lot, but I don't see any file permission errors in the system error log. Could I run into a file permission problem without seeing it in the log?
Kimberlee: np, worth a try for something simple...never works out that way though :-)
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Kimberlee: do u have shell to run setup.sh?
<br> hiya ricks99
ricks99: hi Kimberlee
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hrsms: Normally no, but they may have given me access after I complained about something a while back. Problem is I'm not Unix-savy and never figured out how to do it. I'll give it another try though. What does setup.sh do? I think I read about it in a forum - does it prompt you to enter settings or "enter" for defaults?
Kimberlee: yep
hrsms: the only thing I see related to "shell" on CPanel is SSH/Shell Access, which doesn't seem to be what I need. I need a system prompt, no? If I have permission, is there a way to do it outside CPanel?
ricks99: @hrsms: were u able to run the installer (tiki-install.php)?
hrsms: Didn't know to try, sorry. This one, at least, does not result in a blank page!! But it tells me I have to remove a 'lock' file in the db folder. I
<br> 'll do that now
ricks99: is this a new or existing site? if existing be sure NOT to overwrite your existing site db
hrsms: Existing. When I run the install I get this error: Failed opening required '/home/hrsms/public_html/home/lib/smarty/libs/internals/core.load_plugins.php
<br> the internals directory is empty
ricks99: you're missing some files
<br> did you FTP this to your server?
hrsms: How could that happen? Insecure site and someone deleted them?
<br> No. Installed manually.
<br> But the shared host may have moved me to a different server. That's happened before. Could that be it?
ricks99: possibly. re-ftp the files from the tiki archive.
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hrsms: Ummmm... I hate to press my luck asking too many questions. By "tiki archive", do you mean an online source repository, or my own file backups?
ricks99: Files from the TIki Archive (.zip or .tar) that you downloaded)
<br> using your FTP client, you should be able to determine which files are missing on your host server, and upload only the missing files
Tikiwiki|bot: New Forum Posts: Using plugins in a module - http://tikiwiki.org/tiki-view_forum_thread.php?forumId=4&comments_parentId=37788
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hrsms: thanks to ricks99, that fixed it.
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